Customer Feedback & Survey Intelligence Platform for Businesses, Franchises, Institutes & Service Providers
A powerful survey-based feedback and analytics platform that helps businesses, salons, academies, and service providers collect customer insights, measure satisfaction scores, track employee performance, and generate real-time analytical reports—automatically.
Product Overview
Our Customer Feedback & Survey Intelligence Platform is a complete end-to-end solution for businesses that want to understand their customers better and improve service quality with actionable insights. From creating dynamic surveys to generating customer satisfaction reports, this platform simplifies the entire feedback lifecycle.
Whether you run a salon chain, spa franchise, education institute, coaching center, restaurant, healthcare clinic, or any service-based business, this tool enables you to design custom questionnaires, assign surveys to customers, manage employees, measure service quality, and monitor customer experience with real-time analytics.
Companies can send branded feedback links to their customers via email, SMS, or WhatsApp. Once the form is filled, the system auto-generates detailed reports, satisfaction scores, and trend charts — giving you complete control over your quality standards.
Built with scalability, accuracy, and decision-making in mind, this platform transforms raw customer input into meaningful data, enabling continuous improvement and boosting customer retention.
Value Highlights
Custom Survey Builder
Create unlimited surveys with multiple question types, scoring logic, and weight-based evaluations.
Customer Satisfaction Analytics
Auto-generated reports with CSAT, NPS-style scoring, satisfaction percentages, and trend visualizations.
Employee & Stylist Performance Tracking
Identify top performers and areas requiring training or improvement.
Smart Feedback Distribution
Send personalized feedback form links via SMS, Email, or WhatsApp.
Real-Time Dashboard & Reporting
View insights instantly with charts, statistical summaries, and comparative analysis.
Multi-Branch / Multi-Location Support
Designed for franchises, salon chains, academies, and multi-branch companies.
Customer Experience Monitoring
Track service quality, waiting time, professionalism, and overall experience.
Export Reports
Download PDF reports, CSV data, and analytics summaries.
White-Label Ready
Add your branding, domain, and color theme for a professional customer experience.
Fully Mobile-Friendly
Customers can easily fill out surveys from any device.
Why This Platform Is Needed
In today’s experience-driven market, businesses cannot improve what they cannot measure. Whether you’re running a salon, a spa, an academy, or any service-based organization, understanding customer opinions is crucial for:
Traditional paper feedback forms are outdated and difficult to analyze. This platform provides a modern, automated, and intelligent feedback system that converts responses into real insights—instantly, helping businesses deliver the best customer experience with confidence.